Terms of service
Last Updated: September 15, 2026
Welcome to Patch My Zit! These Terms of Service (“Terms”) govern your use of the Patch My Zit website, www.patchmyzit.com, and your purchase of products through our website.
By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use our website.
About Patch My Zit
Patch My Zit is an online skincare brand offering acne patches and related products directly to customers.
Throughout these Terms, “Patch My Zit,” “we,” “us,” and “our” refer to Patch My Zit. “You” and “your” refer to the person accessing our website or purchasing our products.
Using Our Website
You agree to use our website only for lawful purposes and in a way that does not interfere with the website or prevent others from using it.
You may not:
- Use our website for fraudulent or unlawful purposes.
- Attempt to gain unauthorized access to our website, accounts, or systems.
- Copy, reproduce, modify, or distribute our website content without our permission.
- Use our brand name, logo, images, or other intellectual property without written permission.
- Introduce viruses, malicious code, or other harmful technology to our website.
- Use automated systems to collect information from our website without our permission.
We reserve the right to refuse service, restrict access, or terminate accounts when necessary to protect our business, website, or customers.
Age Requirement
By using the Patch My Zit website or placing an order, you confirm that you are 18 years of age or older.
If you are under 18, you may only use our website or purchase our products with the involvement and consent of a parent or legal guardian.
By completing a purchase, you confirm that the information you provide is accurate and that you meet this age requirement.
Products and Product Information
We make every effort to ensure that product descriptions, images, colors, pricing, and other information on our website are accurate and up to date.
However, colors and images may appear differently depending on your device or screen settings.
We reserve the right to correct errors, update product information, change prices, or discontinue products at any time without prior notice.
Product availability is not guaranteed. If a product becomes unavailable after you place an order, we will contact you and provide an appropriate resolution, which may include a refund.
Orders and Acceptance
When you place an order through our website, you are making an offer to purchase the products in your order.
After you place an order, you will receive an order confirmation. An order confirmation does not necessarily mean that your order has been accepted. We reserve the right to cancel or refuse an order for reasons including, but not limited to:
- Product availability
- Errors in product or pricing information
- Suspected fraudulent or unauthorized activity
- Incorrect shipping or billing information
- Orders that appear to be placed for resale or other unauthorized purposes
If we cancel an order after payment has been processed, you will receive a refund for the amount charged.
Pricing and Payment
All prices displayed on our website are listed in U.S. dollars unless otherwise stated.
We accept the payment methods displayed at checkout, which may include credit cards, debit cards, PayPal, Apple Pay, Google Pay, Shop Pay, Venmo, Amazon Pay, and other available payment options.
You agree to provide accurate and complete billing and payment information when placing an order.
We reserve the right to correct pricing errors and cancel orders affected by obvious pricing mistakes.
Applicable sales tax, shipping charges, and other applicable fees will be displayed during checkout as required.
Shipping and Delivery
Patch My Zit currently ships within the United States.
Shipping options, estimated delivery times, and applicable shipping costs will be displayed during checkout or communicated through our website.
While we do our best to meet estimated delivery times, delivery dates may be affected by carriers, weather, holidays, incorrect addresses, or other circumstances outside of our control.
Please make sure your shipping information is accurate before completing your order.
If you provide an incorrect or incomplete shipping address, we may not be responsible for delays or additional shipping costs resulting from the incorrect information.
If an order is delayed beyond the promised shipping timeframe, we will work with you to address the issue in accordance with applicable law.
Returns, Exchanges, and Refunds
Our Returns & Refunds Policy explains the requirements and process for returning products, requesting exchanges, and receiving refunds.
Please review our Returns & Refunds Policy before sending an item back.
If your order arrives damaged, defective, or contains the wrong product, please contact us as soon as possible at hello@patchmyzit.com so we can review the issue and make it right.
Product Use
Patch My Zit products are intended for their stated purpose and should be used according to the product instructions.
Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Information provided on our website is for general informational purposes only and is not intended to replace advice from a qualified healthcare professional.
If you have concerns about using an acne patch or skincare product, or if you experience an adverse reaction, discontinue use and consult an appropriate healthcare professional.
Website Content and Intellectual Property
All content on the Patch My Zit website, including our name, logo, graphics, photographs, product images, text, designs, videos, and other materials, is owned by or licensed to Patch My Zit and is protected by applicable intellectual property laws.
You may view and use our website for your personal, non-commercial purposes.
You may not reproduce, modify, distribute, sell, publish, or create derivative works from our content without our prior written permission.
User-Submitted Content
If you submit reviews, photos, testimonials, comments, or other content to Patch My Zit, you grant us permission to use, reproduce, display, and share that content for business, marketing, and promotional purposes, subject to applicable law.
You represent that you have the right to submit the content and that your submission does not violate another person's rights.
We reserve the right to remove content that we believe is unlawful, inappropriate, misleading, offensive, or otherwise violates these Terms.
Promotions and Discounts
From time to time, Patch My Zit may offer promotions, discount codes, giveaways, or other special offers.
Promotions may be subject to additional terms and conditions. Unless otherwise stated, promotions cannot be combined with other offers and may be limited to one use per customer.
We reserve the right to modify or cancel a promotion at any time, subject to applicable law.
Third-Party Links and Services
Our website may contain links to third-party websites, platforms, or services.
These third-party services are not controlled by Patch My Zit, and we are not responsible for their content, policies, security, or practices.
Your use of third-party websites or services is subject to their own terms and policies.
Privacy
Your privacy is important to us.
Our Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or purchase from us.
By using our website, you acknowledge that you have reviewed our Privacy Policy.
Disclaimer
Our website and its content are provided on an “as is” and “as available” basis, to the extent permitted by applicable law.
We do not guarantee that our website will always be available, uninterrupted, error-free, or completely secure.
We also do not guarantee that every product will produce a particular result for every customer. Individual results may vary.
Nothing on our website is intended to provide medical advice or create a doctor-patient relationship.
Limitation of Liability
To the fullest extent permitted by applicable law, Patch My Zit and its owners, employees, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Patch My Zit and its owners, employees, affiliates, service providers, and representatives from claims, damages, liabilities, costs, and expenses arising from your violation of these Terms or your misuse of our website or products.
Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, website, products, or applicable requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
Your continued use of our website after changes are posted means that you accept the updated Terms.
Governing Law
These Terms will be governed by and interpreted in accordance with the laws applicable to Patch My Zit, without regard to conflict-of-law principles, except where applicable law provides otherwise.
Contact Us
If you have questions about these Terms of Service, our products, or your order, please contact us:
Patch My Zit
Email: hello@patchmyzit.com
Website: www.patchmyzit.com